Social value statement

At Medinet, we believe in the fundamental importance of accessible, high-quality healthcare for all. Through our strategic partnership with the National Health Service (NHS) in the UK, alongside our active engagement with local communities, we are proud to play a vital role in strengthening healthcare delivery and positively impacting lives across the nation.

Our mission is rooted in the following core values:

Patients first, always: We consistently prioritise patients in every decision, ensuring their needs are respected, prioritised, and met with empathy. As our business expands, we continuously evaluate how changes impact our patients, ensuring they remain central to our operations. Our goal is to positively impact the lives of our patients and communities, while striving for optimal clinical outcomes for everyone.

Promises kept, commitments met: Our word is our bond, demonstrating unwavering dedication to the expectations of our patients, colleagues, and communities. We operate with integrity and transparency, providing ongoing reassurance of our capacity to deliver. Honesty drives our conduct as we communicate openly and directly with patients and colleagues alike. Transparency lies at the core of trust, facilitating informed choices and nurturing a culture of accountability and respect.

Create impact through clinical excellence: We aim to make a positive impact in everything we do. We partner with our clinicians, customers, and communities to innovate and advance the quality, timeliness and efficacy of care always striving for a better future. We set high standards and continuously strive to exceed expectations, knowing that our efforts inspire those we serve. We always seize opportunities to raise the bar and share ideas and knowledge. We are driven by a relentless pursuit of providing outstanding care and delivering exceptional results.

R-E-S-P-E-C-T: We ensure that every interaction is human, compassionate, and respectful. We recognise the vulnerability of our patients and ensure that everyone is treated with dignity and kindness. We challenge in a fair and balanced way and accept challenge with an open, non-defensive mind. We understand a diversity of opinions, knowledge, backgrounds, and cultures is the melting pot that breeds success. Respect is fundamental in every interaction, fostering a culture of empathy and understanding.

Collaborative energy: Teamwork. Our strength lies in our collective support and a unified environment where collaboration, cooperation, and solidarity drive our mission forward. We welcome diverse voices and perspectives and champion and celebrate each other in our successes whilst supporting each other through challenges. We nurture and value our relationships with colleagues, clinicians, customers, and patients alike.

Our goal is to provide care for one million patients annually, thereby decreasing waiting times and ensuring fair access to healthcare services for all. Through close collaboration with our primary partner, the NHS, and local communities, we aspire to make substantial progress in enhancing healthcare outcomes and promoting the well-being of individuals across the UK.

At Medinet, we are dedicated to creating shared value for our partners, customers, and communities alike. By aligning our efforts with the mission of the NHS and the broader goals of societal well-being, we strive to build a healthier, more equitable future for all.

Tim Flanagan,

CEO Medinet Clinical Services